Diwali In Dubai 6N - 7D Tour

Duration : 6 Nights / 7 Days

Destination Covered : Abu Dhabi, Dubai

Tour Activities : Desert Safari, Camel Safari, Boat Cruise, Light & Sound Shows, Museums, Theme Parks, Sightseeing

Tour Themes : Culture & Heritage, Safari Tours, Monuments & Historical Places

49875

Per Person

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* Mentioned prices may vary depending upon date of travel, hotel availability, surge pricing and seasonal rush.

Abu Dhabi and Dubai Tour Overview

You can't beat the price of this package from Neem Holidays. The most enjoyable option for enjoying Dubai is available to those with sufficient funds. With this super saver, you can make the most of your time in Dubai and see everything the city has to offer without spending too much. Neem Vacations provides a wide range of exciting experiences and top-notch sightseeing opportunities.

Abu Dhabi and Dubai Tour Itinerary

Day 1

Arrival / Joining at Dubai Airport + Dubai + Dhow Cruise with Dinner.

On Arrival at Airport, Transfer to Dubai. Welcome to Dubai, Dubai is a city & emirate in the United Arab Emirates known for luxury shopping, ultramodern architecture & a lively nightlife scene. Burj Khalifa, an 830-Meter-tall tower, dominates the skyscraper-ﬁlled skyline. At its foot lies Dubai Fountain, with jets & lights choreographed to music. On artiﬁcial islands just offshore is Atlantis, The Palm, a resort with water and marine-animal parks. Upon arrival Check-In at the Hotel and Relax. Later in the Evening get ready & transfer for Dhow Cruise. Dhow is an Arabic name for formal wooden boats utilized for ocean exchange. Dhow Cruise Dubai Creek vessels are of great high checkable extent as they have been in need for such a long time that even their starting point is lost ever. Dhow Cruise Creek is the best visiting spot that attracts tourists for romantic trips. Enjoy the Buffet Dinner at Dhow Cruise.
Official Check-In Time at the Hotel is 15:00 Hrs.

Overnight stay at Hotel in Dubai.

Flight Transfer Sightseeing Dinner at Dhow Cruise Hotel Stay

Day 2

BAPS Hindu Mandir + Grand Mosque + Abu Dhabi City Tour + Photo-Stop at Ferrari World.

BAPS Hindu Mandir + Grand Mosque + Abu Dhabi City Tour + Photo-Stop at Ferrari World.
This Morning after Breakfast at the Hotel & Proceed for Abu Dhabi. BAPS Hindu Mandir (Visit Stop: 30 Minutes): The BAPS Hindu Mandir Abu Dhabi in UAE, is a traditional Hindu place of worship that is being built by the BAPS Swaminarayan Sanstha. The site is located at Abu Mureikhah, which is near Al Rahba off the Dubai – Abu Dhabi Sheikh Zayed Highway. Grand Mosque (Visit Stop: 30 Minutes): he Sheikh Zayed Grand Mosque is located in Abu Dhabi, the capital city of the United Arab Emirates. It is the country's largest mosque, and is the key place of worship for daily Islamic prayers. There is a smaller replica of this mosque in Surakarta, a city in Indonesia. Later Proceed for Drive Through City Orientation Tour of Abu Dhabi City. Abu Dhabi Heritage Village (Photo Stop): The Heritage Village is a family-friendly tourist spot in Abu Dhabi where you can have a feel of the desert’s traditional lifestyle. Here you will be able to look at the past history of Abu Dhabi plus enjoy some interesting activities as well. Sadiyat Island (Drive Through): Saadiyat Island is a natural island and a tourism-cultural project for nature and Emirati heritage and culture that is located in Abu Dhabi. Saadiyat Island is known for its beautiful beachfront resorts. Emirates Palace Hotel (Photo Stop): The Luxury 5 Star Hotel. With a pristine 1.3km private beach, stunning pools, a private marina and natural bay, a beautiful spa and highly-rated dining venues - you can't go wrong with a holiday here. Emirates Palace, Mandarin Oriental Abu Dhabi is one of the most remarkable buildings in Abu Dhabi when it comes to architecture. Dates Market (Shopping Stop): The variety and choice of dates are amazing. Knowledge and opportunity to taste the different quality of dates that actually melt in your mouth. Purchase of Famous Dates of UAE. Corniche (Photo Stop): The Corniche's picturesque promenade, stretching along the stunning Abu Dhabi coastline, offered us breathtaking views of the Arabian Gulf. Later Visit a You will also enjoy the Photo Stop at the Ferrari World Abu Dhabi: The Theme Park of Abu Dhabi. Later Enjoy your Dinner at the Restaurant.
If the Guest want to Enjoy Entry at Ferrari World or Warner Bros: Guewst Has to Skip City Tour and Can take a Drop at Grand Mosque and Proceed for Ferrari World at Own Cost. In Return Pick up will be done at Ferrari World.

Overnight stay at Hotel in Dubai.

Breakfast Sightseeing Dinner Hotel Stay

Day 3

Desert Safari with BBQ Dinner.

This Morning after Breakfast at the Hotel. You can Just Chill & Relax. Later in the Afternoon proceed for the Desert Safari. Enjoy your evening at the Vast Arabian Deserts & the Rich experience of Sand Dunes & Activities: Sand Dunes: A dune is a landform composed of wind- or water-driven sand., Camel Safari Ride, Heena Painting (Mehndi Art), Entertainment Show: Belly Dance Show, Tanoura Dance Show & Fire Dance Show, Sun-Set Photography & many more Activities. Later Enjoy the Tea-Coffee, Water, Juices & International BBQ Dinner at Desert Safari.
Overnight stay at Hotel in Dubai.

Guest can have the Optional tour in the Morning Time.

Breakfast Sightseeing Dinner Hotel Stay

Day 4

Dubai City Tour + Burj Khalifa: 124th Floor (Non-Prime) + Dubai Mall + Musical Fountain Show.

This Morning after Breakfast at the Hotel. Proceed for Drive through Orientation Tour of Dubai City: You can enjoy the Panoramic City Tour by Viewing at the glance of Dubai Gold Souk (Drive pass): The traditional Gold Market in Dubai. Dubai Gold Souk or Gold Souk, is a traditional market in Dubai, UAE. The souk is located in Dubai's commercial business district in Deira, in the locality of Al Ras. The souk consists of over 380 retailers, most of whom are jewelry traders. Dubai Spice Souk (Drive pass): The Traditional Spice Market in Dubai. The Spice Souk is located in Deira, in eastern Dubai, and is adjacent to the Dubai Gold Souk. The Spice Souk is in the locality of Al Ras, on Baniyas Street, near the Old Souk abra station on Dubai Creek. Zabeel Palace (Photo Stop): Zabeel Palace is a majestic palace situated in the Zabeel area of Dubai and Historical landmark in Dubai, Burj-Al-Arab (Photo Stop): “The Luxury 7 Star Status” Hotel of Dubai. Burj Al Arab Jumeirah is undoubtedly one of the most famous landmarks and tourist attractions in Dubai, and is renowned for its 'seven-star status'. Iconic Status: The Burj Al Arab is considered an architectural masterpiece and an iconic symbol of luxury. Its sail-shaped design, opulent interiors, and exclusive amenities contribute to its prestigious reputation. and Jumeirah Beach: (Photo Stop): The white sand beach that is located and named after the Jumeirah district. Jumeirah beach Dubai is a welcoming place that has got a dazzling combination of dizzyingly tall apartment blocks, super luxurious resorts & hotels and a huge waterfront. Jumeirah beach is an ideal place for sea lovers as it is compact to be walked on foot through some of the boutique and contemporary plazas. The Panoramic View of Palm Atlantis (Drive pass): The Luxury 5 Star Hotel. Proceed to Dubai Mall: Dubai Mall is the 2nd Largest Mall in the World by Land Area. Dubai Mall is home to over 1,200 retail stores, including luxury brands such as Gucci, Chanel, and Louis Vuitton. Free time at leisure at Dubai Mall. Visit Burj Khalifa. Burj Khalifa: is the one of the biggest Skyscraper in Dubai & also referred as the “WORLD’S TALLEST STRUCTURE” with a total height of 829.8 m (2,722 feet). Enjoy the Non- Prime Time at the 124th Floor at the Burj Khalifa. Later in the evening enjoy The Musical Fountain Show: The Light & Musical fountain Show. The Dubai Fountain is a choreographed fountain system located on the 12 hectare artiﬁcial Burj Khalifa Lake, at the center of the Downtown Dubai development in Dubai. Enjoy your Dinner at the Restaurant.

Overnight stay at Hotel in Dubai.

Breakfast Sightseeing Dinner Hotel Stay

Day 5

Future Museum (Photo-Stop) & Dubai Frame (Photo-Stop) + Miracle Garden + Global Village.

This Morning after Breakfast at Hotel. You can Just Chill and Relax. You will Photo-Stop at Future Museum & Dubai Frame. Later In the afternoon proceed for The Miracle Garden: The Miracle Garden is a flower garden located in Dubai. The garden was launched on Valentine's Day in 2013. It occupies over 72,000 Sq. Mtr. (780,000 sq. ft.), making it the world's largest natural flower garden, featuring over 50 million flowers and 250 million. Later in the Evening proceed for The Global Village: Global Village is located in Dubai. It combines cultures of 90 countries across the world at one place. It claims to be the world's largest tourism, leisure, shopping & entertainment project. It is the region's first cultural, entertainment, family and shopping destination. Later Enjoy your Dinner at the Restaurant.

Overnight stay at Hotel in Dubai.

Breakfast Sightseeing Dinner Hotel Stay

Day 6

Shopping Tour: Gold Souk & Deira City Center.

This Morning after Breakfast at Hotel. You can Just Chill and Relax. Later proceed for Shopping Tour. Gold Souk: Dubai Gold Souk or Gold Souk, is a traditional market in Dubai, UAE. The souk is located in Dubai's commercial business district in Deira, in the locality of Al Ras. The souk consists of over 380 retailers, most of whom are jewelry traders. As of 2020, some of the shops are four decades old, while others are new. The major items that the mall deals in are gold, platinum, diamonds and sometimes silver. Dubai Gold Souk is bordered to the north by the Dubai Fish and Vegetable Market and the Deira Corniche near Baniyas Square at Sikkat al-Khali Street which is in close proximity to the Deira Bus Stand. On the other side of the Dubai Creek lies Dubai Textile Souk. You can see the World's Heaviest Gold Ring in Dubai Gold Souk.
City Centre Deira: City Centre Deira is a mall located in Port Saeed, Dubai, United Arab Emirates, and is the original flagship mall in the Majid Al Futtaim Properties portfolio. City Centre Deira opened on 28 November 1995. It is located in the older part of the city on the crossroad between Sharjah, Bur Dubai and the Airport. It is a known shopping, entertainment and leisure complex with 3 levels. It has over 1.2 million sq. ft. of retail selling space, with 370 shops and 3,600 car-parking spaces. City Centre Deira has 370 stores. The mall's anchor stores include Carrefour and Sharaf DG. The mall has a variety of electronics stores, cosmetic stores, toy stores, jewellery stores and textile stores. Retail outlets include Zara, Massimo Dutti and Hollister.
Later Enjoy your Dinner at the Restaurant

Overnight stay at Hotel in Dubai.

Breakfast Sightseeing Dinner Hotel Stay

Day 7

Departure

This Morning after Breakfast at the Hotel & Relax. Later Check-out at 12:00 Hrs. Later Departure Transfer to the Airport for your onward journey to India with memorable experiences of Tour conducted by Neem Holidays Private Limited. Let’s stay in touch through Facebook, Instagram Websites & Emails and meet you again on another memorable tour. See You Soon!
Official Check-Out Time at the Hotel is 12:00 Hrs.
Guest can have the Optional tour in the Morning Time.

Breakfast Transfer Flights

More Details about Abu Dhabi and Dubai Tour

Inclusions

Hotel
Sightseeing
Return Economy Class Airfares – Ex Mumbai.
06 Night’s Accommodations at the Hotel.
Meals: 06 Breakfast at Hotel & 04 Dinners at the Restaurant (Walking).
Transfers and Road Journey by AC Vehicles as per Group Size in Group Tour.
Pickup from Airport to Hotel.
Dhow Cruise with Buffet Dinner.
BAPS Hindu Temple.
Shaikh Zyed Grand Mosque.
Abu Dhabi City Tour.
Ferrari World (Photo-Stop).
Abu Dhabi Heritage Village (Photo Stop).
Sadiyat Island (Drive Through).
Emirates Palace Hotel (Photo Stop).
Dates Market (Shopping Stop).
Corniche (Photo Stop).
Desert Safari with BBQ Dinner.
Dubai City Orientation Tour.
Dubai Gold Souk (Drive pass).
Dubai Spice Souk (Drive pass).
Zabeel Palace (Photo Stop).
Burj-Al-Arab (Photo Stop).
Jumeirah Beach: (Photo Stop).
Palm Atlantis (Drive pass).
Burj Khalifa: 124th Floor – Non Prime.
Dubai Mall.
Musical Fountain Show.
Future Museum (Photo-Stop).
Dubai Frame (Photo-Stop).
Miracle Garden.
Global Village.
Shopping tour at Gold Souk.
Shopping Tour at Deira City Center.
Drop from Hotel to Airport.
Tourist Visa.

Exclusions

GST & TCS as per Government Norms.
Tourism Dirham: Payable at Hotel during Check-In (AED 15 Per Room Per Night).
Insurance (For all the Travellers).
Optional Sight Seeing’s.
Services of Tour Manager / Local Tour Guide.
Any Entry Ticket & Park Fees, Any Extra Charges, Water, Beverages & Drinks, Tips &
Porterage, any personal Expenses, Telephone & Internet Expenses, Use of Minibar at the
Hotel & Any Damage of Hotel Linen & properties.
Anything which is not mentioned in the “Inclusions”.

Payments Terms

* 20% Advance Percentage of total booking amount

Price & Rates

No of pax	Age Limit	Price per pax (Rs)
No of pax Adult	Age Limit Above 12 years	Price per pax (Rs) INR 49875 / Adult ( With Tax )

Travel Tips

Mandatory Requirement Documents & Details for Booking:
Valid Passport (Passport Having the Validity 180 Days from the Return Date)
Latest Passport Size Photograph, Mobile Number & E-Mail Id of the Traveler.
GST & TCS Extra as applicable.
Prevailing GST rate is at 5% / GST Rate @10% without Pan Card (If PAN CARD is not available / submitted) will be applicable Extra.
TCS rate is at 5% will be applicable Extra.
A new directive has been released by RBI regarding remittance process. It is now mandatory to submit PAN details of all passengers for all LRS (Liberalised Remittance Scheme) remittances irrespective of the value.
In case of any changes in the GST / TCS rate by government by travelling date, then the customers have to bear the difference of the same.
IMPORTANT NOTES:
No name change allowed after booking.
Minimum booking amount is ₹ 25,000/- Per Person.
Booking Amount will be non-refundable once booked.
Hotels may collect the Refundable Security Deposits as per Hotel Policy.
No transfers will be provided for Meals, Meals at Indian Restaurants are by walking.
Vehicle are on Point to Point basis only, Guest has to pay the additional Charges for extra usage of vehicle.
If the Group Tour Passengers are less than reserved Tour block, then the Booking may be re-arranged as per the Available passengers in the Group Tour. If the Guests are increased / Decreased, Tour cost may vary, all the Guest will have to bear the same & bound to pay.
As per health conditions requesting guests to please carry Medicines, Snacks, Biscuits Etc.
Please Read, Carry & follow the Valid Neem Voucher provide by Neem Holidays Private Limited, which will be issued 3 Days Prior to the Departure.
Tour Manager Service will only be provided if the Group size is of 30 passengers or above. For group with size of less than 30 passengers, driver-cum-guide will accompany you.
PAN Card is Mandatory at the time of booking for the every guest (Guest travelling outside India) aged 18 years and above.
Passport is Mandatory at the time of booking for the every Guest travelling outside India.
Validity of the Passport Should be 6 Months and above from the date of Return Journey.
Universal standard check-in time is 15:00 hrs & check-out time is 10:00 hrs. All Hotel stays will strictly follow these timings and passengers need to comply with the same.
Early Check-In and/or Late Check-Out will not be possible.
If tour get cancelled due to any Virus and Outbreaks, Covid or Similar or any Government restrictions then cancellation charges would be waived off and credit note will be given to be utilized in future.
Neem Holidays Private Limited in no way shall be responsible for Cancellation of Flights, Change of time for Flight / Trains / Bus / Ferry, Missing of Flight / Trains / Bus / Ferry, Any kind of Medical problems or Medical emergencies, Any kind of Loss, Loss due to injury or damage to person or property in connection with the Flight, Train, Bus, Ferry, Transportation, Hotels, Airports, Water, Marine Transport, caused by acts of strikes, Riots, War, Virus Outbreak, Covid or similar, Lock-Down, pilferage, breakdown of machinery, accidents, Political disturbances, Electricity Failures, Natural Calamities, Government Policies & Permissions, Force Majeure etc.
All the Sightseeing depends on all the Permits, weather & road condition, Land Slides, Permission from the government authorities.
Vehicles facilities are available only Upto parking. Guest has to manage their transfer’s from parking to sightseeing Locations (if required).
2 Doses of vaccination are mandatory, Please carry Final Vaccination Certificate. RTPCR is required for Abu Dhabi Visit.
Itinerary may subject to change as per flight timings, weather Condition, Covid 19 Norms and SOP’s, availability of guide & entrance Tickets (if any) etc.
Any Cost during any type of Natural Calamities / Medical Emergencies / Changes in the tour had to be payable by guest on the Spot.
No refunds will be given for Unutilised / partially utilised services.
General advisories regarding your baggage & Bus travel
Maximum 02 (Two) pieces of Check In & Hand Baggage (01 Piece each) are permitted to be carried in the Bus during travel. If any guest wishes to carry additional baggage on board which is not compliant with the permissible limits. it is at discretion of baggage space in the bus subject to availability. Hence would request all guest to fellow the above strictly and avoid inconvenience to other co-passengers on Board.
The turn round for breakdown of bus on tour is minimum of 3Hrs

Cancellation & Refund Policy

But we actually don't want you to see this - We believe you deserve holidays..
Cancellation done by/ for/ due to:
Guest cancels the tour due to any personal reason:
After booking guest may have any personal reason like non sanction of leave, exam postponement, illness, family emergency etc. which leads to cancellation of their tour/ package.
Date of the cancellation request email sent by the guest (unless decision withheld or changed), will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
Considering the safety of the tourists, Neem Holidays Pvt. Ltd. is compelled to postpone/ reschedule the tour under force majeure situation or due to uncontrollable factors at the destination, however guest/s do not wish to continue and cancel the tour:
Neem Holidays Pvt. Ltd. reserves the right to cancel/ postpone/ re-schedule any tour under force majeure situation like natural calamity, epidemic, pandemic, terrorist activities, political unrest, curfews, local riots, government orders etc. or uncontrollable factors like airline operation/ schedule change, disruption due to political/ sports/ local/ VIP event etc. at the destination considering the safety of the tourists.
Under any such force majeure situation/ uncontrollable factors, no refund - fully or partially will be applicable. As refund is not applicable, guest will be required to choose the next possible future date of the same tour. If there is any price difference for the future tour, guests will have to pay the same before the tour departure.
To reschedule the tour in force majeure situation/ uncontrollable factors, Neem Holidays Pvt. Ltd. will send the request to all the concerned associates like airlines, hoteliers, transporters etc. for their cooperation and assistance in postponement of the services. In case these associates are not in a positon to consider the request, then actual cancellation charges may apply.
If guest wants to change the destination, then decision will depend on the cooperation of the associates like airlines, hoteliers, transporters etc. Such a decision will require time and will be given as early as possible. If the selected tour’s price is more, then guest will have to pay the difference before the tour departure. In case the tour price is less, then the remaining amount will be kept in a credit shell with Neem Holidays Pvt. Ltd.. No refund is applicable for the credit shell.
Guest cancels the tour due to non-acceptance of change in itinerary/ service:
For the betterment of the itinerary or under unforeseen situation, Neem Holidays Pvt. Ltd. reserves the right to add/ delete/ exchange the sightseeing place/s or any other service and on this ground guest will not be able to withdraw from the tour.
In this case if the additional sightseeing or service requires extra charge then it will have to be paid by the guest.
If any guest is not willing to accept the said change, then guest will have to cancel the tour and cancellation charges as per the Cancellation Policy will be applicable.
Deemed Cancellation - Guest’s booking stands cancelled due to visa rejection/ delay:
Rejection/ delay of visa will lead to deemed cancellation and the booking will stand cancelled without any intimation or confirmation from the Guest.
Visa rejection date will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
Guest can re-apply by paying additional visa charges, however granting of visa is at the discretion of the respective Consulates and Neem Holidays Pvt. Ltd. will not be responsible for the same.
If visa is not granted even for the second time, the cancellation charge will be based on the date of the rejection of the second visa application.
If no intimation of visa (granted/ rejected) is received from the respective consulate/ embassy before the tour departure, then it is considered as deemed cancellation and cancellation charge will be applicable.
In case of ‘group booking’, if visa of an individual in a group is rejected or delayed and the rest of the group cancels the tour then cancellation charges as mentioned in the Cancellation Policy shall be applicable to the entire group.
When visa is received from consulate, it’s copy is sent to the guest via email by Neem Holidays Pvt. Ltd., however sometimes consulates dispatch the passports directly to the guest’s residence. In both the cases it is the responsibility of the guest to check the visa sticker/visa copy and verify that the personal details and visa validity is accurate. Due to any incorrect details, if the immigration office does not allow the guest to leave or enter the country, then Neem Holidays Pvt. Ltd. will not be responsible for any refund / losses / consequences.
In certain cases, where air ticket/ visa is processed more than 91 days in advance, there along with regular tour cancellation charges, additional actual charges on account of air/visa fees will be applicable.
Deemed Cancellation - Guest’s booking stands cancelled due to the non-payment of partial/ full tour price:
Guest is required to pay full tour price at the time of booking/ 60 days/ 45 days prior to the tour departure date. If the payment is not received during the mentioned time frame, then Neem Holidays Pvt. Ltd. reserves the right to cancel the booking without any written notification from the guest and forfeit the paid amount.
In such case, Neem Holidays Pvt. Ltd.’s cancellation notice date will be treated as the deemed cancellation date and cancellation charges will apply as per the Cancellation Policy.
Deemed Cancellation - Guest’s booking stands cancelled due to ‘No show’ or absence on Day 1 of the tour:
If any guest fails to join the tour on day one, it is termed as ‘No Show’ and will be treated as deemed cancellation and no refund will be applicable.
All services will stand cancelled and 100% cancellation charges will be applicable, unless the guest notifies Neem Holidays Pvt. Ltd. about joining the same tour later at their own expense.
Deemed Cancellation - Guest’s tour stands cancelled due to discontinuation from ongoing tour:
If Guest discontinues/ terminates the tour for any personal reason, it is termed as deemed cancellation and no refund will be applicable.
Neem Holidays Pvt. Ltd. team will assist the guest to book the required services, however all expenses for the same will have to be paid by the guest immediately in advance.
Single (Solo) Guest sharing a room with other guest, cancels the tour:
Single guest should ideally book on speciality tours such as Women's Special/ Seniors Special/ Adventure Special etc., where Neem Holidays Pvt. Ltd. guarantees a room partner and guest saves on the single occupancy charge.
If a single guest is travelling alone on a regular tour, then s/he will have to pay single occupancy charge. If s/he gets a room partner for the tour and shares the twin/ double room for all tour days, then the single occupancy charge will be refunded to the guest within 10 working days of tour completion.
In case of cancellation by one of the room sharing partners, no refund of single occupancy charge is applicable.
In all the above situations, the following cancellation charges will be applicable:
Cancellation received number of days prior to Tour Departure - Cancellation Fee applicable on Net Tour Price (per person)
D-01 to 30 - 100%
D-31 to 60 - 50%
D-61 to 90 - 25%
D-91 to 365 - Cancellation of the booking amount and the remaining amount as a credit note.
The above cancellation charges include various direct and indirect expenses incurred for preparation and operation of the tour.
Neem Holidays Pvt. Ltd. is not liable to give any details or bifurcation of the tour price or the cancellation charge.
Any refund payable to the guest as per the Cancellation Policy will be paid within 10 working days of receiving the final confirmation of cancellation request from the guest.
Cancellation of the tour by Neem Holidays Pvt. Ltd.:
Neem Holidays Pvt. Ltd. reserves the right to cancel any group tour/ package due to any operational reason or inadequate participation of the guests required to operate a group tour. In such case, cancellation of tour shall be communicated to the guest on their registered email/ telephone/ sms.
Neem Holidays Pvt. Ltd. will not be liable to pay any interest on the tour amount paid by the guest.
Neem Holidays Pvt. Ltd. owes no responsibility for any additional expense related to any other arrangements made by the guest on their own.
A guest willing to take any other tour can do so in consultation with the respective Travel Advisor. Excess / short payment, if any for the new tour will be refunded/ collected, to/ from the guest.
Right of Admission and Termination:
Neem Holidays Pvt. Ltd. reserves the right to deny any booking or cancel the accepted booking of any guest without divulging any reason or giving any justification.
Neem Holidays Pvt. Ltd. reserves the right to terminate the tour of any guest while on tour if the guest does not follow the group tour decorum or misbehaves/ create nuisance to the co-passengers/ Tour Manager/ coach captain/ local citizens/ officials etc. Under such circumstance guest will have to make arrangements for their return travel on their own and no refund is applicable.
Transfer of Tour:
If guests wish to transfer their original tour to a new tour for any reason, then such transfer is treated as cancellation of the original tour and hence a fresh booking of the new tour has to be made. Cancellation charges will apply on the net tour price of the original tour. For the new tour, prevailing tour price and discounts will be applicable.
If guests wish to transfer the tour, they will have to communicate in writing to the Travel Advisor. Such requests will be accepted subject to availability.
Merging of Tours:
Neem Holidays Pvt. Ltd. reserves the right to merge two or multiple tours when there is inadequate participation of the guests in a single tour or for any operational reason. Seat allocation in the coach will happen as per the booking date priority of the merged tours.
Refund:
Neem Holidays Pvt. Ltd. reserves the right to determine the quantum of refund payable to the guest in case of cancellation, transfer or amendment of the tour. Refund is calculated on the basis of various factors such as the cancellation date, reduction in tour capacity, contractual agreement and cancellation policies of associates like airlines, hoteliers, transporters etc. The decision given by Neem Holidays Pvt. Ltd. on the quantum of refund according to the Cancellation Policy.
As per GOI regulations any refund from Neem Holidays Pvt. Ltd. for both, Indian or International tours will be paid only in Indian rupees by A/C payee cheque/ NEFT/RTGS, even if guest has made the tour payment partly or fully in foreign currency.
Refund is always processed in the name of the family head marked on the booking form or in case of ad-hoc/corporate group it may be in the name of the institution/company who has made the payment on behalf of the group.
Neem Holidays Pvt. Ltd. is not liable to pay any interest on the tour amount paid by the guest/s.
Convenience Charge for the payments made by Credit Card, Debit Card, Online Transfer etc., is non-refundable.
Tax Collected at Source (TCS) for international tours is non-refundable as it is deposited with the income tax department and recorded on guest’s registered PAN. TCS once paid cannot be reversed, however can be claimed by the guest while filing their annual Income Tax Returns.
In case of force majeure/ uncontrollable situation Neem Holidays Pvt. Ltd. reserves the right to levy non-refundable ‘tour transfer charge’ or ‘service charge’ for standalone service.
For FIT/Customized packages, Holiday Design Fee charged at the time of enquiry is non-refundable in case guests do not book the holiday with Neem Holidays Pvt. Ltd..
When tour price includes visa fee and if consulate/ VFS/ embassy procedure requires visa fee payment directly by the guest, then visa fee reduction will be given at the time of booking or will be refunded within 7 working days of submission of visa payment receipt by the guest.
When tour price includes visa fee and guest holds a valid visa for the tour, they are required to submit the visa copy at the time of booking to avail the reduction of the visa fee. In case of unforeseen circumstances if tour reschedules then guest will have to get the visa done according to the new schedule and bear the costs of the same.